I also need to touch upon the excellent service AA gives to the handicapped. I'm eighty four years old and now need to have wheelchair assistance to receive all over inside the airports. I was impressed and delighted for the aid I gained, and also with the attitudes of your individuals who assisted me With all the wheelchair support, in addition to the drivers on the handicap carts in Charlotte airport. They were all so helpful and really friendly also.
The whole reverse is your worker Liibide (sorry I didn’t receive the spelling of his name). I be reluctant to phone him a Consumer Service Rep. He did help me with a few difficulties I had on my outgoing flight but in essence was of no help by any means with my return flight.
I just obtained from the cellular phone with Connie Sanders inside the DFW Place of work. I asked for her name since she was so form and helpful to us. I have rarely encountered another person so helpful and caring. If your Reps could be like her you would have a beautiful airline.
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I have tried using, with out success to achieve your buyer service Office. I misinterpret the flight time for your flight 3530 and wish to change it. I attempted calling within just five minutes of reserving this flight but have had no reaction.
all to often, administration is contacted when issues go Completely wrong…this is simply not a type of letters…..i am getting in contact with american Airways shopper service thanks to an exquisite flight attendant named MARITA LORDI (FA #nine
I'd a very hard encounter these days attempting to ebook a straightforward journey for my spouse and i from phx to sfo. Initially your website said their were being no flights. I improved browsers and bought near the finish from the reserving but sadly entered my wife’s gain amount Improper and the website would not let me change it. Once i went back to begin another time it experienced a similar Completely wrong number and would not let me go on. I then went to a third browser bought the many strategy to the end and the price for economic climate mentor arrived up $4258.
Hello my name is larneta And that i flew with American Airlines for The 1st time to accomplish a suprise bridal shower for my best friend,but Once i landed my baggage was not there.they sent my baggage to Wisconsin. Ihad All the things for the suprise bridal shower in These bags.I couldnt discover why they exactly where in Wisconsin and I didnt care I just needed them to generally be where by I had been without delay.So I had to cancel almost everything. All her household and his friends and family.I had been basically crying during the airport she didnt even know I had been there I came early only for the suprise.
If I'm able to do that, why can’t do this? Here’s a suggestion. Since the brokers simply cannot see USAIR, why not provide them with access to the internet to allow them to see out there USAIR flights? There have been numerous USAIR flights that would have cared for not less than fifty percent with the folks who necessary to flights.
client service agent through the “engineeringâ€/web team named lisa actually HUNG UP on me After i was chatting. i’ve under no circumstances experienced this kind of bad encounter right before. she was incredibly impolite before hanging up.
Walberg adjusted my seats.I believe the staff inUS air is incredibly impolite and I don’t choose to vacation any longer
booking reference MKFCFC I'm addressing this letter to you personally to express my dissatisfaction about your services with regards to the flights referred to above.
Modern flight from Austin to Ft Myers on which I'd requested wheelchair aid did not present any jetway guidance and Certainly nothing at all in Ft Myers from plane to baggage their explanation claim and NOONE to check with.
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